Aimix provides customers with an excellent after-sales service to ensure that the self-loading mixers continue to run smoothly after installation. We provide prompt maintenance, technical support, and replacement parts. Recently, with the assistance of Aimix after-sales workers, the AS-4.0 self-loading mixer successfully operated successfully in Mexico.
Below I will introduce what our after-sales service mainly includes:
Self-Loading Mixer Put into Operation
After installation and commissioning on site, Aimix self-loading mixer has been successfully delivered for use in the infrastructure of a park. At present, the on-site construction personnel of the Mexican client company has mastered the operation method, and only one person can complete the loading, transporting and unloading of the self-loading truck. Here’s a video of a concrete self-loading mixer running from customer feedback.
After-Sales Services We Offered to Ensure Running Successfully
Professional Installation Support
The Aimix after-sales team provides installation assistance, ensuring the mixer is set up and calibrated correctly to suit specific project requirements. Whether it’s a construction site in Mexico City or a remote location in Chiapas, proper installation sets the stage for the machine’s optimal performance.
Whether it’s a construction site in Mexico City or a remote area in Chiapas, the right installation facilitates shorter downtimes and faster production, setting the stage for optimal machine performance.
Training and Technical Assistance
Operating a self-loading mixer requires a solid understanding of the machine’s functions, from loading aggregates to mixing and pouring concrete. As part of its after-sales service, Aimix offers a training programme for its local team in Mexico to ensure that operators are able to operate the machines efficiently and avoid operational errors that can lead to costly repairs.
Regular Maintenance and Inspections
Aimix emphasizes the importance of preventative maintenance for long-term equipment performance. Regular servicing and inspections help to identify potential issues before they become major problems. In Mexico, where projects may face harsh environmental conditions, keeping machines in top shape through periodic maintenance is essential to avoid downtime and ensure project timelines stay on track.
24/7 Customer Support
We offers online consultancy services to ensure that help is always available when issues arise. The Aimix support team is on hand when customers need help, whether it’s troubleshooting mechanical problems or providing technical guidance, reducing any delays that may occur during project execution.
Aimix provides an after-sales service that goes beyond simply fixing problems to maximize the long-term value of self-loading mixers. By ensuring proper installation, providing training and routine maintenance, Aimix helps customers extend the life of their equipment and reduce costs.
With the AIMIX Group‘s focus on customer satisfaction and machine performance, investing in an Aimix self-loading mixer means investing in long-term success. If you buy an self-loading concrete mixer, we will provide a perfect after-sales service!
