Recently, AIMIX Group completed the production and delivery of a mobile jaw crusher to a client in Indonesia, which has shown our commitment to customer satisfaction. Let’s check the cooperation details below.
An Indonesia client learned about the AIMIX brand through a friend who had previously purchased AIMIX’s milling equipment. Highly satisfied with the product performance and service, the friend unhesitatingly recommended AIMIX when the client expressed a need for a crushing solution.
Tailoring the Solution to Customer’s Needs
The client reached out to AIMIX’s Indonesia-based sales manager, who engaged in a detailed discussion to understand the customer’s specific requirements. The client’s needs include:
- Small Capacity Crusher: The customer needed a mobile-type crusher plant due to the large crushing site.
- Materials: Limestone with a maximum particle size of 350mm.
- Output Size: No specific requirements.
Leveraging its engineering expertise, our technical team customized an APY2 mobile jaw crusher that perfectly matched the client’s needs. The main crusher host is APJ-4060E, and its specifications are as follows:
- Maximum Feeding Size: 340mm
- Output Size: 40-100mm
- Capacity: 16-60 tons per hour
This configuration perfectly met the customer’s needs, and he was very satisfied with the proposed plan. Consequently, AIMIX promptly began production.
Efficient Production Process
With professional production experience and technology, AIMIX completed the manufacturing of the crusher equipment in just one and a half months. The main stages of the production cycle were as follows:
- Raw Material Preparation (7-10 days): Workers have prepared the necessary raw materials, including main body parts, motors, and hydraulic system components.
- Assembly and Installation (15-18 days): According to the design layout, workers meticulously assembled the various parts. This phase included motor installation, hydraulic system connection, and electrical equipment setup.
- Debugging and Testing (8-10 days): After assembly, the workers have conducted comprehensive function debugging and performance testing. It included startup checks, load tests, and safety performance evaluations.
- Appearance Coating (5-7 days): Upon successful testing, the mobile crusher’s exterior was painted and finished to enhance its aesthetics and protective properties.
Remote Inspection and Timely Delivery
Since the customer did not require an on-site inspection, AIMIX’s factory staff recorded photos and videos during the testing process and promptly sent them to the customer to keep him informed of the progress.
After remote inspection and approval from the customer, AIMIX conducted a video call to showcase the equipment’s details. The customer highly praised the production and immediately paid the remaining balance. Then, AIMIX’s delivery team quickly arranged the packaging, storage, and transportation of the mobile crusher plant. The customer eagerly awaited the arrival of his equipment, which was scheduled to be delivered by the end of the month.
If you are in need of crushing equipment in Indonesia, AIMIX is your best choice. From consultation to production to delivery, we provide a one-stop service for you. For inquiries, please contact us through the following form, email, and tel.