As a world-renowned construction equipment manufacturer, Aimix Group has always been adhering to the service concept of “customer-centred” – not only pursuing breakthroughs in product power, but also taking “after-sales research” as the key to optimise service. In the recent customer return visit, we received the real evaluation of Aimix self-loading concrete mixer from Tajikistan customers, “I am very satisfied with your self loading concrete mixer, zero failure in transit, fast service response, recommended to buy it.”
Tajikistan is located in the interior of Central Asia, 93% of the country is mountainous, with an average altitude of more than 3,000 metres, known as the “country of mountains”. The client’s six construction sites are scattered over 40 kilometres of mountainous roads, requiring two transfers per month, along which there are gravel beaches, steep slopes (maximum gradient 45°), permafrost and seasonal mudslides, which puts forward almost harsh requirements on the “terrain adaptability” of the engineering equipment.
Then the project manager purchased AS-3.5 self-loading mixer from Aimix Group for the core section of the project, the ore transport and road construction from the mine site to the main road link.
At the beginning of the project, customers have 2 major concerns about the performance of the equipment:
Powerful Powertrain:Equipped with a customised turbocharged diesel engine and 4WD system, the truck can still start stably on low traction roads such as mud and gravel.
Self-loading integration:the front end integrates hydraulic lifting arm and rotating hopper, which can take materials directly from the pile without additional equipment, completely solving the problem of “transport + loading” disconnection.
Rust and corrosion resistance:manganese steel mixing blades resist corrosive aggregates, with a service life up to 2.3 times that of ordinary materials.
In the global infrastructure market, the “terrain adaptability” of self loading mixer is not only reflected in meeting parameter standards, but also requires functional improvements tailored to specific working conditions. The value of after-sales service lies not only in “quick repair”, but also in “accurate prediction and wide coverage“. For Aimix, the recognition from customers is not only an honor but also a driving force. We actively collect customer feedback. Every piece of feedback will be entered into the product iteration database. We will continuously upgrade our products to provide customers with a better experience.